Battery Repair Rotorua Logo

Terms and Conditions

This terms and conditions document governs the use of the Battery Repair Rotorua online service (the Service). Battery Repair Rotorua website is owned by Battery Repair Rotorua (and operated by Battery Repair Rotorua).

Acceptance of these terms

By accessing, browsing or using this site, you acknowledge and agree to the terms and conditions, as well as any relevant disclaimers contained herein. Further, by continuing, you acknowledge that you have read, understood and accepted these terms and conditions. By requesting a battery repair from this website, you agree to be bound by these terms and conditions.


We require a deposit before we undertake our services which include the inspection, testing and diagnosis of your battery to evaluate the viability of repair. Deposits are non-refundable.


Following the inspection, you will be provided with a quote to repair your battery. On acceptance of our quote, you will be required to pay 25% of the quoted amount for the repair and the balance on completion. If you choose not to accept the quote, we will either return your battery pack to you at your cost or dispose of it at no cost.


All payments should be made by bank deposit to:
Battery Repair Rotorua
Bank acct no: 03-1545-0062900-000

Shipping & Delivery

Please send your batteries to: Battery Repair Rotorua, 23 Jervis St, Hillcrest, Rotorua 3015.
For returns, deliveries can only be made to physical street addresses, no PO boxes. Please make sure the address on the delivery address is correct. It is important that the suburb is correct and matches the postcode. Our products can be delivered to a home or work address. Couriers require a signature upon delivery. Courier costs are generally non-refundable for undelivered, unclaimed or returned packages. Courier costs are generally non-refundable for undelivered, unclaimed or returned packages.

Our Guarantee

We guarantee against manufacturing defects in any repair materials we use and/or our workmanship for a period of (1) year from the date of battery refurbishment. This warranty is void if the product is subjected to abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive, or improper use, at the sole discretion of Battery Repair Rotorua.

In the case of a claim under our guarantee, please contact us via email or phone 022 059 1649 to discuss the issue.


A cancellation of an order prior to shipment based on ‘change of mind’ or ‘changing circumstances’ is not offered. 


The cells within a battery contain toxic substances.

Do not attempt to open batteries. Do not insert any objects into the battery or use any device to pry the battery open.

If you insert an object into any of the battery ports or openings you could suffer electric shock, injury, burns or cause a fire. Attempting to open the battery casing will damage the casing and could release toxic and harmful substances and render the battery pack useless.

Avoid getting water near or into the charge port.

Always make sure that the charger port is dry before you connect the charger cord.

Do not charge batteries near flammable material or liquids.

Lithium Ion batteries are classed as, “Hazardous Materials.” Transporting Lithium Ion batteries by air or other methods may be prohibited by policies or law.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site’s owner or its content suppliers and protected by New Zealand and international copyright laws. The compilation of all content on this site is the exclusive property of this site’s owner and is protected by New Zealand and international copyright laws. All software used on this site is the property of this site’s owner or its software suppliers and is protected by New Zealand and international copyright laws.

Website Security

We take security seriously and have taken steps to ensure your personal information is secure. We use secure servers, and industry-standard data encryption whenever we are receiving or transferring your information online. However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us.

Please ensure you do not knowingly transmit any material that may contain a virus or other harmful component. Only individuals who can make legally binding contracts may purchase goods and services from this site. Battery Repair Rotorua cannot guarantee that it will notice or be able to prevent any illegal or inappropriate use of this website, nor can Battery Repair Rotorua guarantee that it will give notice of any illegal or inappropriate use of this website.

Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to view them. We have no responsibility for linked websites and provide them solely for your information and convenience.

Privacy Policy

When you visit this website, fill in our online forms or send e-mails to us, you are electronically communicating with us. By doing so you consent to receive communications from us electronically or by phone. We do not ever give, sell or loan your personal information to any party without your express permission. We will provide your information to other parties if we believe its release is for any legal compliance and law enforcement. Please refer to our Privacy Policy.